Bookings, Cancellations & Health Disclaimer
TO BOOK A CLASS
From our classes page, click through to create an account and book the classes you want. You will need to make payment at time of booking on either a PAYG (pay as you go) basis or you can purchase a paid plan. If you have a promotional code type it in at the time of purchase.
Don't see a day or time that suits you on our schedule? Please email us! As we grow we are keen to meet your needs.
*If this is your first time using an indoor rower please arrive 15 minutes before the start of your class so we can help you get started.
TO CANCEL A CLASS
We operate a strict cancellation policy. You must cancel your booking on your online account no later than 12hrs before the scheduled start time or you will lose your payment. Please respect this and have consideration for other members so they can book into your space. We understand that things pop up in every day life that can suddenly change your plans, but please cancel your space as soon as you know if you cannot make it. WE DO NOT ACCEPT BOOKINGS OR CANCELLATIONS OVER THE PHONE OR EMAIL as these may not be picked up in time.
CANCEL MORE THAN 12HRS BEFORE CLASS:
No problem! For those of you who paid in advance either on PAYG rate or with a Class Pass, then your payment shall be credited back to your booking account to use for a future class. We do not issue refunds. If you have a paid plan, then you are cancelled with no further charge.
CANCEL LESS THAN 12HRS BEFORE CLASS (PAYG):
Payment will not be credited and payment is lost.
CANCEL LESS THAN 12HRS BEFORE CLASS (Paid plans):
You will not be able to book another class in place of the one you cancelled.
You should always consult your physician or other healthcare provider before changing your diet or starting an exercise program. I understand that there is a risk of injury associated with participating in these classes and using indoor rowing machines.
By booking a class you agree to assume full responsibility for any and all injuries, losses and damages that you incur while attending, exercising or participating in classes at Go Row Town, Putney Town Rowing Club. I hereby waive all claims against Go Row Town, Putney Town Rowing Club, its instructors, or partners of individually or otherwise, for any and all injuries, claims or damages that I might incur.